Restaurant Operations Leader - Guest Experience

Firehouse Subs - NC SC; Matthews (NC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical, Dental, Vision for full-time

401K after one year

Job summary

Firehouse Subs is seeking a flexible Team Member to join our local restaurant in Matthews, NC. Part-time or full-time shifts available, with an emphasis on delivering an outstanding customer experience and upholding brand standards.

The role requires basic computer and register skills, comfort with standing for long periods, and the ability to work in a fast-paced environment including cold areas. Competitive hourly pay plus tips and benefits for full-time staff are offered.

Qualifications

• Must be 16 years old.
• Basic computer skills and register handling.
• Able to stand, bend, reach and stoop during shifts.
• Able to work in cold freezer/cooler environments.

Responsibilities

• Provide excellent customer product and service standards.
• Foster teamwork and a positive store atmosphere.
• Deliver an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Execute store operations with accuracy and efficiency.
• Keep store, wares, merchandise, and facilities clean.
• Operate food preparation machinery as required.
• Follow all food safety and security guidelines.
• Operate the cash register and handle cash transactions per policy.

Skills

Customer service

Cash handling

Teamwork

Tools

POS system

Microsoft Office

Job description

Firehouse Subs is seeking a flexible Team Member to join our local restaurant in Matthews, NC. Part-time or full-time shifts available, with an emphasis on delivering an outstanding customer experience and upholding brand standards.

The role requires basic computer and register skills, comfort with standing for long periods, and the ability to work in a fast-paced environment including cold areas. Competitive hourly pay plus tips and benefits for full-time staff are offered.