Restaurant Team Lead — Customer Experience & Operations

Firehouse Subs - NC SC; Shelby (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K after one year

Job summary

Firehouse Subs in Shelby, NC is seeking the next ROCK STAR Team Member to be the face of the restaurant, delivering friendly, attentive service and upholding the brand's high standards. Both part-time and full-time roles are available.

You will greet customers, assist with orders, operate the register, and help maintain a clean, safe store environment. Applicants should be at least 16, able to stand for long shifts, and comfortable with basic computer tasks and Microsoft software; tips are

Qualifications

• Must be 16 years old or older.
• Basic computer skills and register operations.
• Ability to stand, bend, reach and stoop during shifts.
• Willingness to work in a fast-paced food-service environment.

Responsibilities

• Deliver exceptional customer service and store experience.
• Greet and thank customers with a smile and eye contact.
• Operate cash register and handle cash transactions following policies.
• Maintain clean store, small wares, and overall appearance.
• Assist with food preparation machinery as needed.
• Adhere to food safety and security guidelines.

Skills

Customer service

Teamwork

Cash handling

Tools

POS software

Microsoft Office

Job description

Firehouse Subs in Shelby, NC is seeking the next ROCK STAR Team Member to be the face of the restaurant, delivering friendly, attentive service and upholding the brand's high standards. Both part-time and full-time roles are available.

You will greet customers, assist with orders, operate the register, and help maintain a clean, safe store environment. Applicants should be at least 16, able to stand for long shifts, and comfortable with basic computer tasks and Microsoft software; tips are