Restaurant Operations Lead: Customer Experience

Firehouse Subs - NC SC; Maplewood (NC); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Competitive hourly rate + tips

Medical, Dental, Vision for full-time

401K after one year

Job summary

Firehouse Subs in Maplewood, NC is hiring for both part-time and full-time Team Members dedicated to delivering an outstanding customer experience. As the face of Firehouse Subs, you will ensure guests enjoy fast, friendly service while maintaining store standards.

Responsibilities include greeting customers, operating the cash register, supporting food preparation, and keeping the store clean and safe. Must be 16+ years old and able to stand for long periods.

Qualifications

• Must be 16 years old.
• Computer skills, including some Microsoft software and register skills.
• Ability to stand, bend, reach and stoop throughout assigned shift.
• Ability to be mobile in freezer/cooler with temperatures ranging from 40° F to -10° F.

Responsibilities

• Responsible for customer product and service standards.
• Foster an environment of teamwork.
• Responsible for delivering an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Execute quality store operations.
• Clean store, small wares, merchandise, and physical plant as necessary.
• Must be able to operate food preparation machinery.
• Adhere to all food, safety, and security guidelines.
• Must be able to operate cash register and handle cash transactions, while adhering to all cash handling policies.

Skills

Customer service

Cash handling

Teamwork

Tools

Cash register

Job description

Firehouse Subs in Maplewood, NC is hiring for both part-time and full-time Team Members dedicated to delivering an outstanding customer experience. As the face of Firehouse Subs, you will ensure guests enjoy fast, friendly service while maintaining store standards.

Responsibilities include greeting customers, operating the cash register, supporting food preparation, and keeping the store clean and safe. Must be 16+ years old and able to stand for long periods.