High-Impact Restaurant Manager | Lead & Train Teams

Shake Shack; San Mateo (CA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401(k) plan

PTO

Charity opportunities

Training program

Career development

Eligibility criteria

Job summary

Shake Shack in San Mateo, CA is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and uphold our hospitality standards. You will train team members, coach staff, and drive excellence in a fast-paced environment.

You will develop local brand initiatives, monitor sanitation, and collaborate with leadership to promote high-quality service while managing the financial aspects of the operation.

Qualifications

• 2–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
• Experience with personnel management, food planning and sanitation codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Team management

Staff training

Customer service

Job description

Shake Shack in San Mateo, CA is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and uphold our hospitality standards. You will train team members, coach staff, and drive excellence in a fast-paced environment.

You will develop local brand initiatives, monitor sanitation, and collaborate with leadership to promote high-quality service while managing the financial aspects of the operation.