Restaurant Operations Leader — Growth & Guest Experience

Shake Shack; Jeffersonville (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay and bonuses

Meal discounts

Corporate discounts

Health insurance

Life & disability insurance

401k with company match

Paid time off

Paid parental leave

Employee assistance program

Commuter and parking benefits

Flexible spending accounts

Growth opportunities

Job summary

Shake Shack in Jeffersonville, IN, is seeking a Restaurant Manager to lead daily operations, ensure top-tier guest experiences, and coach a fast-paced team. You will oversee staff training, brand推广 activities, and compliance with sanitation standards in a growing hospitality environment.

The role emphasizes coaching, operational excellence, and community engagement to uphold Shake Shack’s Stand For Something Good mission in a dynamic, guest-focused setting.

Qualifications

• 2–3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Operational oversight

Guest service

Job description

Shake Shack in Jeffersonville, IN, is seeking a Restaurant Manager to lead daily operations, ensure top-tier guest experiences, and coach a fast-paced team. You will oversee staff training, brand推广 activities, and compliance with sanitation standards in a growing hospitality environment.

The role emphasizes coaching, operational excellence, and community engagement to uphold Shake Shack’s Stand For Something Good mission in a dynamic, guest-focused setting.