Restaurant Operations Leader: Elevate Guest Experience

Dave & Buster's Inc.; South Carolina; On-site; USD 52,000 - 61,000; Full time

Benefits offered by this job

Quarterly bonus program

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

FUN work environment

Grow your career!

Two FUN brands under one roof

Job summary

Dave & Buster's Inc. seeks a Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experiences.

You will oversee all aspects of the business—from staff development to financial controls—while maintaining a fast-paced, entertaining environment and delivering exceptional guest experiences. Expect long hours and weekend work.

Qualifications

• 2+ years of Restaurant/Hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• Strong leadership capabilities.
• Must work weekends, nights, and holidays.
• Comfortable in a fast-paced, loud environment.

Responsibilities

• Developing and leading hourly team members to exceed guest expectations.
• Oversee recruiting, hiring, coaching, training, and professional development.
• Ensure positive staff and guest experiences through proactive leadership.
• Collaborate with management to achieve high-quality, timely results.

Skills

Restaurant/Hospitality Experience

Cost of goods sold management

Team leadership

Guest experience focus

Leadership capabilities

Weekend/night/holiday availability

Thriving in fast-paced environment

Job description

Dave & Buster's Inc. seeks a Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experiences.

You will oversee all aspects of the business—from staff development to financial controls—while maintaining a fast-paced, entertaining environment and delivering exceptional guest experiences. Expect long hours and weekend work.