Restaurant & Operations Leader: Elevate Guest Experience

Dave & Buster's Inc.; Kennewick (WA); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision coverage

Disability insurance

Employee Assistance Program

401K matching

Free food

Free gameplay

Leadership team

Fun work environment

Growth opportunities

Buster’s Legacy Fund

Job summary

Dave & Buster’s Inc./Main Event Entertainment is seeking a Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

You will develop hourly team members, mentor staff, and collaborate with the management team to deliver high-quality, timely results while maintaining a fun, fast-paced work environment.

Qualifications

• Must be 21+ years old.
• 2+ years of Restaurant/Hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Able to lead a team to create memorable guest experiences.
• Demonstrates true leadership capabilities.
• Ability to work weekends, nights, and holidays.
• Comfortable working in a fast-paced, loud environment with distractions.

Responsibilities

• Develop hourly team members to exceed guest expectations.
• Lead proactive staff and guest experiences through personal interactions.
• Participate in recruiting, hiring, coaching, training, and professional development.
• Lead others to achieve high-quality, timely results in alignment with core values.

Skills

Leadership

Team leadership

Customer focus

Cost of goods sold

Labor management

Weekend/night work

High pace environment

Excellent communication

Job description

Dave & Buster’s Inc./Main Event Entertainment is seeking a Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

You will develop hourly team members, mentor staff, and collaborate with the management team to deliver high-quality, timely results while maintaining a fun, fast-paced work environment.