Restaurant & Operations Leader: Elevate Guest Experience

Dave & Buster's; Schaumburg, Northern (IL, KY); Hybrid; USD 59,000 - 69,000; Full time

Benefits offered by this job

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Growth opportunities

Buster’s Legacy Fund

Job summary

Dave & Buster's Schaumburg, IL is seeking an experienced Restaurant & Operations Manager to lead a fast-paced entertainment-driven dining team. You will supervise staff, drive guest satisfaction, and manage costs while scaling performance across shifts.

You will recruit and coach team members, align daily operations with brand standards, and deliver high-quality experiences. This role requires long hours, weekend work, and a passion for fun, high-energy service.

Qualifications

• 2+ years of Restaurant/Hospitality Experience
• Proven leadership capabilities
• Ability to work weekends, nights, and holidays
• Proficient in managing cost of goods sold and labor

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership to ensure positive staff and guest experiences
• Engaging in recruiting, hiring, coaching, training and ongoing professional development
• Living Dave & Buster's core values and collaborating with the management team to achieve high-quality results
• Overseeing operations from detail-focused tasks to strategic initiatives

Skills

Team leadership

Guest experience

Recruiting

Hiring

Coaching

Training

Staff development

COGS management

Labor management

Communication

Job description

Dave & Buster's Schaumburg, IL is seeking an experienced Restaurant & Operations Manager to lead a fast-paced entertainment-driven dining team. You will supervise staff, drive guest satisfaction, and manage costs while scaling performance across shifts.

You will recruit and coach team members, align daily operations with brand standards, and deliver high-quality experiences. This role requires long hours, weekend work, and a passion for fun, high-energy service.