Lead Restaurant & Ops Strategist — Guest Experience

Dave & Buster's Management Corporation, Inc.; Schaumburg (IL); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee Assistance Program

401K matching

Free food

Free gameplay

Leadership team

FUN work environment

Legacy fund

Job summary

Dave & Buster’s Management Corporation, Inc. in Schaumburg, IL seeks an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact results and guest experience.

You'll oversee all aspects of the business, manage a large team in a fast-paced environment, and work a demanding schedule including weekends and holidays. Competitive salary with benefits and growth opportunities are offered.

Qualifications

• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• Strong leadership capabilities.
• The ability to work weekends, nights, and holidays.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development.

Skills

Leadership

Customer service

Team motivation

Communication

Job description

Dave & Buster’s Management Corporation, Inc. in Schaumburg, IL seeks an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact results and guest experience.

You'll oversee all aspects of the business, manage a large team in a fast-paced environment, and work a demanding schedule including weekends and holidays. Competitive salary with benefits and growth opportunities are offered.