Restaurant & Operations Leader: Elevate Guest Experience

Dave & Buster's; Euless (TX); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑e

Employee Assistance Program

Buster’s Legacy Fund (Supports team)

401K matching plan

FREE food

FREE gameplay

Large leadership team = multiple per\n

FUN work environment

Grow your career!

Two FUN brands under one roof

Job summary

Dave & Buster's in Texas is seeking an experienced Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact results and guest experience. You will develop hourly team members, lead recruiting, coaching, and training, and ensure staff deliver a memorable guest experience while maintaining core values.

The role requires 50-hour work weeks, weekend and holiday availability, and the ability to manage costs

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• True leadership capabilities.
• The ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development.

Skills

Team leadership

Guest service focus

Goal oriented

Strong communication

Fast-paced adaptability

Job description

Dave & Buster's in Texas is seeking an experienced Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact results and guest experience. You will develop hourly team members, lead recruiting, coaching, and training, and ensure staff deliver a memorable guest experience while maintaining core values.

The role requires 50-hour work weeks, weekend and holiday availability, and the ability to manage costs