Restaurant Operations Leader: Drive Excellence & Growth

SmartRecruiters, Inc.; Tennessee; On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Competitive pay + monthly bonus

Paid Time Off & Sick time

8 paid Holidays a year

Casual Work Attire

Job summary

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in delivering operational excellence and upholding Raising Cane’s standards and culture across all aspects of restaurant operations.

You will lead shifts, manage cash handling, ensure safety and cleanliness, and provide exemplary customer service while deploying crewmembers, enforcing policies, and driving daily results in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• 3+ years of Restaurant or retail management experience.
• Possess a valid, state-issued driver's license.
• Must complete all required Raising Cane’s company training programs.
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.
• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing.
• Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills.
• Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems.
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.

Responsibilities

• Executes Restaurant operations functions.
• Acts as manager on duty and opens and closes the Restaurant.
• Manages cash handling and ensures accountability.
• Enforces Raising Cane’s policies and standards.
• Executes shift management meetings ensuring operations and safety standards are met.
• Uses logs to support shift execution and document results.
• Deploys Crewmembers during a shift.
• Provides exemplary customer service.
• Utilizes reward and recognition programs for Crewmembers.

Skills

Restaurant management

Customer service

Analytical skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in delivering operational excellence and upholding Raising Cane’s standards and culture across all aspects of restaurant operations.

You will lead shifts, manage cash handling, ensure safety and cleanliness, and provide exemplary customer service while deploying crewmembers, enforcing policies, and driving daily results in a fast-paced environment.