Restaurant Operations Leader: Culture-Driven Service Impact

MissionHires; New York (NY); On-site; USD 64,000 - 67,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

401(k) with company match

Quarterly Bonus Program

Job summary

MissionHires is looking for an Assistant General Manager in New York, NY. This role supports the General Manager in hiring, training, and performance management to foster a positive culture and enhance customer satisfaction.

The Assistant GM will oversee compliance, lead team meetings, and ensure high standards in food safety and quality. Candidates should have a strong background in operations, particularly in fast casual or casual dining restaurants.

Qualifications

• Minimum 2-5 years' experience in operations and team management.
• High volume experience of $2.5-$4 million.
• Preferred experience in fast casual or casual dining.

Responsibilities

• Support GM with hiring, training, and performance management.
• Ensure compliance with standards and deliver excellent customer service.
• Monitor restaurant performance and react with clear action plans.

Skills

Operations management

Customer service

Team management

Data-driven decision making

Coaching and mentoring

Education

Advanced education preferred

Job description

MissionHires is looking for an Assistant General Manager in New York, NY. This role supports the General Manager in hiring, training, and performance management to foster a positive culture and enhance customer satisfaction.

The Assistant GM will oversee compliance, lead team meetings, and ensure high standards in food safety and quality. Candidates should have a strong background in operations, particularly in fast casual or casual dining restaurants.