AGM: People, Service & Operational Growth

MissionHires; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

MissionHires in New York, NY is seeking an Assistant General Manager to support the General Manager with hiring, training, and performance management. This role promotes team well-being, drives customer satisfaction, and ensures compliance with standards.

The ideal candidate should have proven success in operations and customer service, be passionate about creating exceptional customer experiences, and thrive in fast-paced environments. A focus on team happiness and inclusivity is essential.

Qualifications

• Proven success in operations and customer service.
• Experience in team management with the ability to inspire and motivate.
• Ability to thrive in fast-paced environments.

Responsibilities

• Support GM with hiring, training, and performance management.
• Ensure compliance with standards and promote team well-being.
• Deliver consistent customer service excellence.

Skills

Operations management

Customer service

Team management

Data-driven decision making

Mentoring and coaching

Education

Advanced education preferred

Job description

MissionHires in New York, NY is seeking an Assistant General Manager to support the General Manager with hiring, training, and performance management. This role promotes team well-being, drives customer satisfaction, and ensures compliance with standards.

The ideal candidate should have proven success in operations and customer service, be passionate about creating exceptional customer experiences, and thrive in fast-paced environments. A focus on team happiness and inclusivity is essential.