Restaurant General Manager — Culture Leader + Benefits

Landed; Brookline (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid vacation

Paid sick time

401(k) plan

Health benefits after 60 days

Job summary

Landed is seeking a General Manager to own the operation inside the restaurant and lead the team while protecting our culture and mission. The GM reports to the executive team and manages AGM and Head Chef, with responsibility for payroll, budgeting, safety, and guest satisfaction.

You will hire, train, schedule, and supervise staff, ensure health and safety compliance, and drive community engagement and marketing efforts to deliver a welcoming dining experience.

Qualifications

• Previous restaurant experience required; previous management experience preferred; successful completion of progressive business management training program helpful.
• Willingness to work evenings, weekends, and holidays as required.
• Excellent customer service to treat patrons like family.
• Strong communication skills to train and motivate employees.
• Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule.

Responsibilities

• Handling all staffing responsibilities, including hiring, training, scheduling, IDP’s, and terminating.
• Overseeing purchasing of all food and supplies and overseeing use of food and beverages within required dates and with a minimum of waste.
• Supervising staff in terms of food preparation, guest service, cleaning, and repairs to restaurant and grounds.
• Promoting cooperative effort, a team spirit, and good morale among employees.
• Resolving complaints from customers in a polite, friendly manner.
• Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly, addressing engineering problems involving the cost, installation, and maintenance of such equipment.
• Ensures kitchen runs in accordance with all applicable health, safety, and hygiene codes and standards. Maintains a DOH score of 95 or better.
• Approved Serve Safe or other QFO certificate.
• Administering payroll and maintaining records of sales and cash receipts including related areas of accounting, budgeting, credit policies, and banking methods.
• Remain in appropriate and current contact with the Executive team & co-workers via various forms of communication. Email, SLACK, text, and call.
• Helping with duties of other employees (e.g., cashier, server, cook, etc.) when necessary, because of an unexpected absence or extra volume.
• Responding to guest and community interests to develop marketing and advertising.
• Performing other work-related duties as assigned.

Job description

Landed is seeking a General Manager to own the operation inside the restaurant and lead the team while protecting our culture and mission. The GM reports to the executive team and manages AGM and Head Chef, with responsibility for payroll, budgeting, safety, and guest satisfaction.

You will hire, train, schedule, and supervise staff, ensure health and safety compliance, and drive community engagement and marketing efforts to deliver a welcoming dining experience.