Restaurant Operations Leader - Assistant Manager

TravelCenters of America; Knoxville (TN); Vor Ort; USD 45.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Annual bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation and holidays

Discounts on technology, travel, food,

Growth and training opportunities

Relocation assistance

Zusammenfassung

TravelCenters of America is seeking an Assistant General Manager to support restaurant operations and marketing at one of our travel centers. You will supervise staff, train teammates, and drive profitability while delivering fast, friendly service to travelers.

You’ll lead by example, recruit and develop talent, manage schedules, and ensure safety and quality. Flexibility to work nights, weekends, and holidays is required.

Qualifikationen

• Must have a High School Diploma or GED.
• Supervisory experience in the fast-food industry preferred.
• Strong verbal and written communication skills.
• Ability to work flexible hours including nights, weekends and some holidays.
• Proficient in Microsoft Office; Operational understanding of POS software.

Aufgaben

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Provide great tasting / quality food, and a clean restaurant environment for all guests
• Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
• Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
• Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
• Assumes duties of any hourly associate position as necessary

Kenntnisse

Leadership

Team development

Customer service

Staff coaching

Communication skills

Scheduling

POS software

Ausbildung

High School Diploma or GED

Tools

POS software

Microsoft Office

Jobbeschreibung

TravelCenters of America is seeking an Assistant General Manager to support restaurant operations and marketing at one of our travel centers. You will supervise staff, train teammates, and drive profitability while delivering fast, friendly service to travelers.

You’ll lead by example, recruit and develop talent, manage schedules, and ensure safety and quality. Flexibility to work nights, weekends, and holidays is required.