Restaurant Operations Lead & Team Development

Csod; Hebron (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Annual bonus

Health insurance

401(k) with company match

Paid vacation and holidays

Discounts on tech, travel, food, and F

Training & growth opportunities

Relocation assistance

Job summary

TravelCenters of America is seeking an Assistant General Manager to support the General Manager with restaurant operations and marketing. You will oversee staffing, training, supervision, and profitability to ensure guests have a standout experience.

Lead a team to deliver fast, friendly service; recruit and develop staff; manage costs, safety, and vendor relations; and contribute to growth opportunities. Flexibility for nights, weekends and holidays is required.

Qualifications

• High School Diploma or GED required.
• Supervisory experience in fast-food preferred.
• Strong verbal and written communication skills.
• Ability to work flexible hours including nights, weekends and some holidays.

Responsibilities

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.).
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Provide great tasting / quality food, and a clean restaurant environment for all guests
• Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
• Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
• Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
• Assumes duties of any hourly associate position as necessary

Skills

Leadership

Team motivation

Customer service

Communication

Education

High School Diploma (or GED)

Tools

Microsoft Office

POS software

Job description

TravelCenters of America is seeking an Assistant General Manager to support the General Manager with restaurant operations and marketing. You will oversee staffing, training, supervision, and profitability to ensure guests have a standout experience.

Lead a team to deliver fast, friendly service; recruit and develop staff; manage costs, safety, and vendor relations; and contribute to growth opportunities. Flexibility for nights, weekends and holidays is required.