Restaurant Operations Leader (Assistant General Manager)

CAVA; Wayzata (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Early Wage Access

Health insurance

Dental insurance

Vision insurance

Telemedicine

Pet Insurance

401k enrollment

Paid sick leave

Parental leave

Community service leave

Free CAVA meal for each shift

Job summary

CAVA is seeking an Assistant General Manager to lead daily restaurant operations, work with the General Manager on plans and metrics, and coach hourly team members to achieve excellent service and profitability.

You will help with scheduling, training, and maintaining food quality and safety standards while driving guest satisfaction and loyalty in a high-energy, fast-paced environment.

Qualifications

• 1-2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of legal, health, safety, and sanitation regulations.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance guest experience by upholding high service standards and addressing customer concerns.
• Implement strategies to boost customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and budgeting guidelines.
• Assist with preparing financial reports and identifying areas for improvement.
• Assist with overseeing food safety practices and team training on proper procedures.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Budgeting

Food safety

Flexibility

Job description

CAVA is seeking an Assistant General Manager to lead daily restaurant operations, work with the General Manager on plans and metrics, and coach hourly team members to achieve excellent service and profitability.

You will help with scheduling, training, and maintaining food quality and safety standards while driving guest satisfaction and loyalty in a high-energy, fast-paced environment.