Restaurant Operations Leader - Assistant General Manager

Sonic; Lakeland (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

SONIC Drive-In in Lakeland, FL seeks an Assistant General Manager to support the General Manager in daily operations, staff training, and delivering an exceptional guest experience. You will oversee scheduling, inventory control, payroll records, and marketing initiatives while ensuring compliance with health and safety standards.

The role requires leadership, strong communication, and the ability to multi-task in a fast-paced service environment, including evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Advanced studies in business, restaurant management or related fields preferred.

Responsibilities

• Train, coach and supervise crew, carhops and skating carhops.
• Direct and assign staff to meet operational standards.
• Open/close restaurant and prepare staff schedules.
• Monitor inventory and place orders within cost controls.
• Maintain employee records including payroll and compliance.
• Develop action plans to improve sales and financial trends.
• Develop and implement a marketing plan.

Skills

Leadership

Coaching

Customer service

Verbal communication

Written communication

Multitasking

Problem solving

Time management

Scheduling

Education

High school diploma or equivalent

Business/Restaurant Management studies (preferred)

Tools

POS system

Microsoft Excel

Job description

SONIC Drive-In in Lakeland, FL seeks an Assistant General Manager to support the General Manager in daily operations, staff training, and delivering an exceptional guest experience. You will oversee scheduling, inventory control, payroll records, and marketing initiatives while ensuring compliance with health and safety standards.

The role requires leadership, strong communication, and the ability to multi-task in a fast-paced service environment, including evenings, weekends, and holidays.