Restaurant Operations Leader

Dairy Queen; Snyder (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Dairy Queen in Snyder, TX seeks a performance-driven leader to oversee all restaurant operations, financials, and guest satisfaction. The role directs production, inventory, personnel, sales, and marketing in alignment with owner and franchisor guidelines.

Responsibilities include developing the restaurant's game plan with the DM, ensuring top-tier guest service, and driving profitability through effective staffing and cost controls.

Qualifications

• Oversees all restaurant operations and final decisions.
• Ensures PRIDE systems are used daily.
• Develops and achieves the restaurant's game plan with DM.
• Maintains guest service meeting company standards.
• Responds to customer complaints to ensure satisfaction.
• Builds sales with local chamber and schools.
• Trains and develops managers and staff with performance reviews.
• Manages staffing, schedules to cover all day parts and sales volumes.
• Controls P&L, COGS, labor and controllables.

Responsibilities

• Oversees entire restaurant operations and makes final decisions on matters of importance.
• Ensures the restaurant is operated within the owner/franchisor guidelines.
• Leads guest service to meet company standards and resolves complaints promptly.
• Works with local organizations to increase restaurant sales.
• Manages staff development, hiring, and performance reviews.
• Maintains proper staffing for all day parts and sales volumes.
• Optimizes profit by monitoring P&L, COGS, and labor.

Job description

Dairy Queen in Snyder, TX seeks a performance-driven leader to oversee all restaurant operations, financials, and guest satisfaction. The role directs production, inventory, personnel, sales, and marketing in alignment with owner and franchisor guidelines.

Responsibilities include developing the restaurant's game plan with the DM, ensuring top-tier guest service, and driving profitability through effective staffing and cost controls.