Restaurant Operations Leader - P&L & People

Dairy Queen; Crane (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Dairy Queen is seeking an experienced restaurant leader to oversee all facets of a Dairy Queen location in Texas. The role requires directing operations, financial performance, staff development, sales growth, and guest satisfaction while complying with owner/franchisor guidelines.

You will manage schedules, controls costs, and collaborate with the DM to execute the location's game plan. As the on-site leader, you will partner with local community resources, ensure brand standards for quality

Responsibilities

• Oversees and manages all areas of restaurant and makes final decisions on matters of importance.
• Ensures that all PRIDE systems and routines are incorporated into day-to-day operations.
• Responsible for development and achievement of the restaurant's game plan by working with their DM.
• Ensures guest service meets company standards.
• Responds to customer complaints, taking prompt and appropriate action to resolve problems.
• Staffs, trains and develops assistant managers and hourly employees through orientations and performance reviews.
• Manages scheduling to ensure proper staffing across all day parts and sales volumes.

Job description

Dairy Queen is seeking an experienced restaurant leader to oversee all facets of a Dairy Queen location in Texas. The role requires directing operations, financial performance, staff development, sales growth, and guest satisfaction while complying with owner/franchisor guidelines.

You will manage schedules, controls costs, and collaborate with the DM to execute the location's game plan. As the on-site leader, you will partner with local community resources, ensure brand standards for quality