Restaurant Operations Leader

Wendy; Smyrna (GA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Wendy in Smyrna, GA is seeking a Restaurant Assistant Manager to support a service culture that delights customers and drives sales. You will train teams, run effective huddles, coach managers, and ensure food safety and cleanliness in accordance with policy.

You will lead labor scheduling, monitor OSAT and execute plays from the Customer Experience Playbook, partner with restaurant managers on daily operations, and help grow store sales while maintaining brand standards.

Qualifikationen

• High School Diploma or GED required.
• 3 years of restaurant management experience preferred.
• ServSafe certification required.

Aufgaben

• Train, monitors and reinforce food safety procedures to store management and crew.
• Lead, model and coach exemplary customer service behaviors and huddles.
• Create and manage labor schedules to ensure proper coverage.
• Drive sales growth through a selling culture and OSAT improvements.
• Coach managers in problem solving customer feedback and VOC data to implement corrective actions.

Kenntnisse

Customer service

Time management

Food service operations

Leadership

Team building

Written communication

Oral communications

POS Systems

Ausbildung

High School Diploma or GED

Tools

WeLearn

HMS

POS Systems

Jobbeschreibung

Wendy in Smyrna, GA is seeking a Restaurant Assistant Manager to support a service culture that delights customers and drives sales. You will train teams, run effective huddles, coach managers, and ensure food safety and cleanliness in accordance with policy.

You will lead labor scheduling, monitor OSAT and execute plays from the Customer Experience Playbook, partner with restaurant managers on daily operations, and help grow store sales while maintaining brand standards.