Restaurant Operations Leader

BBQ Holdings, Inc.; Rockford (IL); On-site; USD 52,000 - 68,000; Full time

Job summary

BBQ Holdings,Inc. in Rockford, IL is seeking a Restaurant Manager to oversee daily restaurant operations and ensure top-quality service. The role requires strong leadership and a focus on safety, hygiene, and cost control while coordinating with chefs on menu development.

The ideal candidate has prior restaurant management experience, excels in customer service, and can manage inventories, reports, and staff performance. This on-site position may require 50+ hours weekly and a flexible schedule.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant experience required, management experience preferred.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Skills

Leadership

Customer service

Time management

Organizational skills

Food safety

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

BBQ Holdings,Inc. in Rockford, IL is seeking a Restaurant Manager to oversee daily restaurant operations and ensure top-quality service. The role requires strong leadership and a focus on safety, hygiene, and cost control while coordinating with chefs on menu development.

The ideal candidate has prior restaurant management experience, excels in customer service, and can manage inventories, reports, and staff performance. This on-site position may require 50+ hours weekly and a flexible schedule.