Restaurant Operations Leader

Hilton; Oro Valley (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Hilton in the United States seeks an Outlet/Restaurant Manager to lead daily restaurant operations, ensuring quality, service standards, and profitability. You will develop short-term plans, schedule staff, and maintain brand compliance while delivering exceptional guest experiences.

You will conduct staff training, monitor performance, manage inventories, and drive sales through incentives and superb service in a fast-paced hotel restaurant environment.

Qualifications

• Experience leading teams in a fast-paced hospitality environment.
• Strong written and verbal communication skills.
• Proven ability to plan, organize and control restaurant operations.

Responsibilities

• Develops short-term financial and operational plans for the restaurant.
• Schedules staff and monitors labor costs daily.
• Ensures adherence to brand and hotel standards.
• Conducts pre-shift meetings to brief staff and review daily specials.
• Reviews performance evaluations and recognizes or disciplines staff.
• Monitors restaurant performance via guest feedback and financial reports.
• Inspects food quality, presentation, cleanliness and side work completion.
• Participates in monthly inventories and implements loss-prevention measures.
• Creates programs to boost sales and customer satisfaction.
• Maintains open communication with all staff and departments.
• Responds promptly to guest requests and ensures satisfaction.
• Projects a professional image through appearance and conduct.
• Recruits and staffs the department per company standards.
• Conducts safety and service training sessions.
• Fulfills Manager on Duty shifts and ensures legal compliance.

Skills

Leadership

Communication

Planning & organization

Customer service

Attention to detail

Education

High School diploma or equivalent

Job description

Hilton in the United States seeks an Outlet/Restaurant Manager to lead daily restaurant operations, ensuring quality, service standards, and profitability. You will develop short-term plans, schedule staff, and maintain brand compliance while delivering exceptional guest experiences.

You will conduct staff training, monitor performance, manage inventories, and drive sales through incentives and superb service in a fast-paced hotel restaurant environment.