Restaurant Operations Leader

McDonald's; Olympia (WA); On-site; USD 92,000 - 105,000; Full time

Benefits offered by this job

Competitive pay of $92,500 - $105,000

Paid sick leave and/or paid time away

Company-paid Direct2Care Healthcare (1

Paid vacation

401(k) matching

Tuition reimbursement and educational

Job summary

McDonald’s is seeking a General Manager to lead all restaurant operations, drive guest satisfaction, and oversee profitability. You will direct the crew and management team, ensuring food quality and safety while upholding brand standards.

This role emphasizes people leadership, training, and strategic decision-making. Successful candidates balance strong customer service with operational excellence, manage inventory and budgets, and foster a safe, welcoming environment for staff and guests

Qualifications

• A commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.
• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• The capability to lead and motivate others.
• A desire to learn and grow.

Responsibilities

• Lead the experience: Manage all aspects of the restaurant, including food production, guest experience, profitability, and direct the crew and management team.
• Administrative responsibilities: Proactively lead and manage all People processes, including but not limited to Recruiting, Hiring, and Onboarding; Conduct performance reviews and wage increases; Manage disciplinary actions.
• Train, coach, and motivate
• Plan for and make critical business decisions around inventory, budget, and food ordering/costs
• Ensure food safety measures are set and achieved to McDonald’s standards of excellence
• Maintain high standards for guest and employee safety
• Oversee all operational needs of the restaurant, including maintenance plans
• Lead by example while upholding all company policies and brand standards

Skills

Commitment to excellence and safety in

Customer service

Communication

Decision making

Leadership

Motivation of others

Learning and growth

Job description

McDonald’s is seeking a General Manager to lead all restaurant operations, drive guest satisfaction, and oversee profitability. You will direct the crew and management team, ensuring food quality and safety while upholding brand standards.

This role emphasizes people leadership, training, and strategic decision-making. Successful candidates balance strong customer service with operational excellence, manage inventory and budgets, and foster a safe, welcoming environment for staff and guests