Restaurant General Manager — Lead Ops & Guest Experience

McDonald's

Olney (MD)

On-site

USD 72,000 - 84,000

Full time

11 days ago

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Benefits offered by this job

Competitive pay and incentives
Employee discounts
Free meals
Paid vacation (15-25 days)
Tuition reimbursement
Training and advancement
Weekly direct deposit
401k plan
Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a General Manager to lead all aspects of the restaurant, including food production, guest experience, and team supervision. You will drive staffing, onboarding, and performance management while maintaining safety and quality standards.

The role offers competitive pay with incentives and a comprehensive benefits package including tuition reimbursement, 401k, medical, dental, and vision coverage.

Qualifications

  • HSD or GED preferred.
  • Passion for helping and serving others (customers and team).
  • 1 year of experience leading, motivating and/or developing others or US Military service.
  • Commitment to excellence and safety in the workplace.
  • Strong customer service and support focus.
  • Ability to communicate effectively and anticipate customer needs; and
  • Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

  • Lead the experience: manage all restaurant aspects incl. food production and guest service; direct crew and manager work.
  • Plan for success: lead People processes incl. recruiting, hiring and onboarding; staffing; performance management.
  • Train, coach and motivate staff.
  • Make critical business decisions around inventory, budget, and food ordering/costs.
  • Ensure food safety measures meet McDonald’s standards.
  • Maintain high standards for guest and employee safety.
  • Oversee all operational needs to meet and exceed standards of excellence.

Skills

Leadership
Customer service
Communication
Team motivation

Education

High school equivalency (HSD/GED)

Job description

McDonald’s is seeking a General Manager to lead all aspects of the restaurant, including food production, guest experience, and team supervision. You will drive staffing, onboarding, and performance management while maintaining safety and quality standards.

The role offers competitive pay with incentives and a comprehensive benefits package including tuition reimbursement, 401k, medical, dental, and vision coverage.

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