Restaurant Operations Leader

Universal Store; Norman (OK); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

IHOP is seeking a General Manager to direct the operation of an assigned unit. You will lead staff, ensure guest satisfaction, manage regulatory compliance, and drive financial and service objectives in a fast-paced environment.

The role requires strong leadership, training, and operational excellence to maintain high standards and profitability. Responsibilities include building relationships with guests and employees, implementing training programs, managing inventory and food quality, and

Qualifications

• Must have a high school diploma or GED and 2–4 years related experience.

Responsabilités

• Develop and maintain professional relationships with IHOP employees and guests.
• Implement the Craft Training program for all restaurant hourly employees.
• Execute annual financial, local marketing, guest service, and HR objectives and strategies.
• Manage restaurant floor and maintain frequent guest contact while addressing complaints professionally.

Formation

High school diploma or GED and two to four years related experience

Description du poste

IHOP is seeking a General Manager to direct the operation of an assigned unit. You will lead staff, ensure guest satisfaction, manage regulatory compliance, and drive financial and service objectives in a fast-paced environment.

The role requires strong leadership, training, and operational excellence to maintain high standards and profitability. Responsibilities include building relationships with guests and employees, implementing training programs, managing inventory and food quality, and