Restaurant Operations Leader

The Press Club Grill; Fairfield (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid vacation time

Paid sick time

401(k) plan

Health benefits after 60 days

Job summary

The Press Club Grill in Fairfield, CT seeks an Assistant General Manager to direct front-of-house operations, ensure friendly, efficient service, and promote profitable restaurant performance.

You will hire and train staff, uphold health and safety standards, oversee daily workflows, and collaborate with the Executive team. The role requires strong leadership, excellent communication, and a commitment to guest satisfaction.

Qualifications

• Previous restaurant experience required; previous management experience preferred.
• Willingness to work evenings, weekends, and holidays as required
• Excellent customer service to treat guests like family.
• Strong communication skills to train and motivate employees.
• Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule

Responsibilities

• May hire and train new staff or assist management with this process
• Promoting cooperative effort, a team spirit, and good morale among employees
• Resolving complaints from customers in a polite, friendly manner
• Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly; addressing engineering problems involving the cost, installation, and maintenance of such equipment
• Ensures kitchen runs in accordance with all applicable health, safety, and hygiene codes and standards. Maintains a DOH score of 95 or better
• Approved Serve Safe or other QFO certificate
• Coordinates and oversees the day-to-day workflow of subordinate staff in the department.
• As requested by the General Manager, conducts or assists with performance evaluations that are timely and constructive
• Assists the General Manager with employment actions, including discipline and termination of employees in accordance with company policy
• Remain in appropriate and current contact with the Executive team & co-workers via various forms of communication. Email, SLACK, text and call.
• Helping with duties of other employees (e.g., cashier, server, cook, etc.) when necessary, because of an unexpected absence or extra volume
• Performing other work-related duties as assigned

Skills

Restaurant management

Customer service

Team leadership

Communication skills

Time management

Availability evenings/weekends/holidys

Job description

The Press Club Grill in Fairfield, CT seeks an Assistant General Manager to direct front-of-house operations, ensure friendly, efficient service, and promote profitable restaurant performance.

You will hire and train staff, uphold health and safety standards, oversee daily workflows, and collaborate with the Executive team. The role requires strong leadership, excellent communication, and a commitment to guest satisfaction.