Restaurant Operations Lead: Training, Safety & Service

McDonald's Restaurants Limited; Lee's Summit (MO); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid time away

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts and free meals

And much more

Job summary

McDonald's is seeking a proactive Department Manager to lead essential restaurant operations and drive training, safety, and inventory management. You will collaborate with the General Manager to uphold high standards of quality, guest service, and efficiency in a fast-paced environment.

The role emphasizes teamwork, leadership, and adherence to food safety and cost controls, with opportunities for advancement within a dynamic franchised setting.

Qualifications

• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Effective communication and anticipation of customer needs.
• Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead Employee Training, Food Safety, and Inventory Management.
• Delegate tasks to team members and report results.
• Support the General Manager to achieve restaurant performance and quality standards in three areas: Kitchen, People, Service.
• Kitchen - supervise food quality, safety, cost, and new menu items.
• People - hire, train, and schedule restaurant staff to meet sales and profit goals.
• Service - deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas.
• Partner with restaurant team to ensure safe and efficient operations.

Skills

Leadership

Customer service

Communication

Safety awareness

Job description

McDonald's is seeking a proactive Department Manager to lead essential restaurant operations and drive training, safety, and inventory management. You will collaborate with the General Manager to uphold high standards of quality, guest service, and efficiency in a fast-paced environment.

The role emphasizes teamwork, leadership, and adherence to food safety and cost controls, with opportunities for advancement within a dynamic franchised setting.