Restaurant Operations Lead: Profit, People & Service

Popeyes-01d9eb60; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Popeyes is seeking an Assistant Manager to lead daily restaurant operations, drive profitability, and deliver exceptional guest service. The AM supports the Restaurant General Manager and directly manages 20-45 team members, ensuring brand standards and efficient operations.

This role emphasizes people development, inventory and cash controls, and maintaining a clean, compliant facility to meet guest expectations throughout each shift.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience, experience in management preferred.
• Some understanding of P&L interpretation and management to influence profitability.

Responsibilities

• Directs daily operations of a single Popeyes restaurant alongside the RGM.
• Leads team to achieve profitability, guest service and brand standards.
• Oversees inventory, cash controls and vendor interactions.
• Coaches and develops Shift Coordinators and team members to improve performance.
• Executes standard operating procedures and assists with scheduling and shift coverage.

Skills

Guest service

Team leadership

Cash handling

Education

High School Diploma or GED

Job description

Popeyes is seeking an Assistant Manager to lead daily restaurant operations, drive profitability, and deliver exceptional guest service. The AM supports the Restaurant General Manager and directly manages 20-45 team members, ensuring brand standards and efficient operations.

This role emphasizes people development, inventory and cash controls, and maintaining a clean, compliant facility to meet guest expectations throughout each shift.