Restaurant Operations Lead: Profit & Guest Experience

Popeyes-01d9eb60; Collierville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Popeyes in Collierville, TN is seeking an Assistant Manager to lead daily restaurant operations, drive profitability, and deliver outstanding Guest service. You will support the RGM, coach a team of 20–45 members, and ensure compliance with brand standards and cash controls.

You will oversee inventory, maintenance, and timely product preparation, while building team capability through coaching and performance feedback.

Qualifications

• 18 years of age or older is required.
• High School Diploma or GED required; some college preferred.
• 1–2 years of quick-service restaurant experience; management experience preferred.
• Knowledge of P&L interpretation helps influence profitability.

Responsibilities

• Drive profitability through cost control and inventory management.
• Provide guest-focused service with a clean, responsive operation.
• Coach and develop shifts coordinators and team members.
• Direct restaurant operations to ensure fast, accurate product preparation and delivery.
• Maintain cash control and safety procedures.

Skills

Leadership

Guest service

Team coaching

Operations management

Cash handling / security

Education

High School Diploma or GED

1-2 years of college preferred

Job description

Popeyes in Collierville, TN is seeking an Assistant Manager to lead daily restaurant operations, drive profitability, and deliver outstanding Guest service. You will support the RGM, coach a team of 20–45 members, and ensure compliance with brand standards and cash controls.

You will oversee inventory, maintenance, and timely product preparation, while building team capability through coaching and performance feedback.