Restaurant Operations Lead — People & Quality Champion

FOURJAY LLC; North Little Rock (AR); On-site; USD 40,000 - 45,000; Full time

Job summary

FOURJAY LLC in North Little Rock, AR is seeking an Assistant Manager to lead daily restaurant operations, uphold food quality and safety, manage staffing, and ensure cleanliness and customer service excellence.

You'll supervise shift managers and crew under the general manager, handle schedules, ordering, inventory, maintenance requests, and cash procedures, while fostering a safe, policy-driven environment in line with brand standards.

Qualifications

• Ability to read, analyze, create and interpret general business memos and documents
• Excellent written, verbal and group communication skills
• Math skills: add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
• Strong problem solving and decision-making skills
• Ability to make good decisions and adapt to changing situations
• Good computer skills including being proficient in Word and Excel. Ability to learn and use other software as required
• Managerial, supervisory, leadership, and customer service experience
• High school diploma or GED
• Driver’s License, a good driving record, and access to a vehicle

Responsibilities

• Be competent working and coaching in all positions within the restaurant.
• Direct all the members of subordinate staff and hold them accountable.
• Supervise and help prepare food that meets or exceeds the brand’s standards.
• Resolve complaints from customers and report issues or incidents to supervisors.
• Ensure the restaurant is opened and closed on time.
• Maintain a clean restaurant that meets or exceeds company standards.
• Ensure the restaurant is following proper cash procedures as outlined in the handbook.
• Foster a safe working environment that complies with company policies, any applicable laws, and common sense.
• Immediately report all hazards directly to your supervisor and the company’s Operating Partner as needed.
• Perform admin duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests, and others.

Skills

Leadership

Staff coaching

Customer service

Food safety

Communication

Problem solving

Decision making

Adaptability

Reading/writing

Education

High School Diploma or GED

Tools

Word

Excel

Job description

FOURJAY LLC in North Little Rock, AR is seeking an Assistant Manager to lead daily restaurant operations, uphold food quality and safety, manage staffing, and ensure cleanliness and customer service excellence.

You'll supervise shift managers and crew under the general manager, handle schedules, ordering, inventory, maintenance requests, and cash procedures, while fostering a safe, policy-driven environment in line with brand standards.