Restaurant Operations Leader - Team Coach & Quality

FOURJAY LLC; Arkadelphia (AR); On-site; USD 40,000 - 45,000; Full time

Job summary

FOURJAY LLC in Arkadelphia, AR, is seeking an Assistant Manager to lead daily restaurant operations, drive food quality and safety, manage staff, and maintain store standards. You will work under the general manager and supervisors to set the tone and ensure smooth service.

The role involves coaching crew and shift managers, handling scheduling, inventory counts, and maintenance requests, while upholding brand standards and customer service excellence.

Qualifications

• Ability to read, analyze, create and interpret general business memos and documents.
• Strong written and verbal communication skills.
• Good problem solving and decision-making abilities.
• Managerial, supervisory and customer service experience.
• High school diploma or GED; valid driver's license and vehicle access.

Responsibilities

• Be competent working and coaching in all positions within the restaurant.
• Direct all the members of subordinate staff and hold them accountable.
• Supervise and help prepare food that meets or exceeds the brand’s standards.
• Resolve complaints from customers and report issues or incidents to supervisors.
• Ensure the restaurant is opened and closed on time.
• Maintain a clean restaurant that meets or exceeds company standards.
• Ensure the restaurant is following proper cash procedures as outlined in the handbook.
• Foster a safe working environment that complies with company policies, any applicable laws, and common sense.
• Immediately report all hazards directly to your supervisor and the company’s Operating Partner as needed.
• Perform admin duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests, and others.

Skills

Communication skills

Analytical thinking

Problem solving

Decision making

Leadership experience

Customer service experience

MS Word

MS Excel

Driver's license

Education

High school diploma or GED

Tools

MS Word

Excel

Job description

FOURJAY LLC in Arkadelphia, AR, is seeking an Assistant Manager to lead daily restaurant operations, drive food quality and safety, manage staff, and maintain store standards. You will work under the general manager and supervisors to set the tone and ensure smooth service.

The role involves coaching crew and shift managers, handling scheduling, inventory counts, and maintenance requests, while upholding brand standards and customer service excellence.