Restaurant Operations Lead: Guest Service & Team Leader

Concessions Intl Brand; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Concessions Intl Brand is seeking an experienced restaurant operations supervisor to help manage daily unit performance, including cost control, revenue, labor, and inventory. You will supervise staff, coach, and train associates while ensuring quality and regulatory compliance.

The role requires a high school diploma, 3+ years in restaurant/food service with 2 years in a leadership capacity, and ServSafe/drinking-water training certification.

Qualifications

• High school diploma required; technical school or company training in restaurant management/food service highly preferred.
• Minimum of 3 years in restaurant/food service with 2 years in leadership.
• Must obtain alcohol awareness and ServSafe certification.

Responsibilities

• Manage day-to-day unit operations including cost, revenue, labor, and inventory control.
• Supervise staff, assign duties, and ensure cleanliness across all areas.
• Maintain quality control records, and enforce safety and compliance with standards.

Skills

Leadership experience

P&L understanding

Sales reporting

Interpersonal skills

Effective communication

Education

High school diploma

Technical school in restaurant management/food service

Job description

Concessions Intl Brand is seeking an experienced restaurant operations supervisor to help manage daily unit performance, including cost control, revenue, labor, and inventory. You will supervise staff, coach, and train associates while ensuring quality and regulatory compliance.

The role requires a high school diploma, 3+ years in restaurant/food service with 2 years in a leadership capacity, and ServSafe/drinking-water training certification.