Restaurant Operations Lead: Guest Experience & Profitability

Valor Hospitality Partners, LLC; Cincinnati (OH); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Job summary

Valor Hospitality Partners, LLC is seeking a Restaurant Manager to supervise shift operations and aid in administration of the Restaurant to achieve guest satisfaction, quality service, and financial goals across our Cincinnati properties.

The role requires strong leadership, budget acumen, staff development, and knowledge of food and beverage trends; you will enforce sanitation standards and manage daily ops to deliver consistent, high-quality service.

Qualifications

• Strong leadership and communication skills.
• Budget management and financial acumen.
• Organizational skills for managing staff and events.
• Knowledge of food and beverage trends.
• Understanding of food cost and inventory management.
• Familiarity with health and safety regulations.

Responsibilities

• Accomplish restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining associates;
• Communicating job expectations, job duties and job responsibilities;
• Planning, monitoring, appraising, and reviewing job contributions;
• Planning and reviewing compensation actions;
• Enforcing policies and procedures.
• Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews;
• Preparing and completing action plans;
• Implementing production, productivity, quality, and customer-service standards;
• Resolving problems;
• Completing audits;
• Identifying trends;
• Determining system improvements;
• Implementing change.
• Meet restaurant financial objectives by forecasting requirements;
• Preparing an annual budget;
• Scheduling expenditures;
• Analyzing variances;Initiating corrective actions.
• Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.
• Publicize the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
• Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of restaurant equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.
• Update the cash management system and compile, generate and prepare various reports to aid in the administration of the Restaurant.
• Establish standards for personnel performance and guest service.
• Perform Manager-on-Duty functions and shifts as assigned.

Skills

Leadership

Budget management

Staff scheduling

Food cost knowledge

Health & safety knowledge

Job description

Valor Hospitality Partners, LLC is seeking a Restaurant Manager to supervise shift operations and aid in administration of the Restaurant to achieve guest satisfaction, quality service, and financial goals across our Cincinnati properties.

The role requires strong leadership, budget acumen, staff development, and knowledge of food and beverage trends; you will enforce sanitation standards and manage daily ops to deliver consistent, high-quality service.