Restaurant GM: Lead Team, Optimize Ops & Guest Experience

Wingstop - Sizzling Platter; Cincinnati (OH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid time off

Short-Term Disability

Long-Term Disability

Life Insurance

Professional Development Program

Job summary

Sizzling Platter LLC in Cincinnati, OH is seeking a General Manager to lead operations, drive restaurant performance, and deliver exceptional guest experiences. You will oversee daily operations, staffing, training, budgeting, and compliance with brand standards.

The role requires proven restaurant management experience, strong leadership and communication skills, financial acumen to control costs, and the ability to thrive in a fast-paced, high-volume environment.

Qualifications

• Experience managing a restaurant and teams.
• Strong leadership, communication, and organizational skills.
• Financial acumen and ability to manage costs.
• Ability to work in a fast-paced, high-volume environment.
• Flexible scheduling including nights, weekends, and holidays.

Responsibilities

• Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management
• Oversee daily operations, including staffing, scheduling, food quality, and service execution
• Actively support front-of-house and back-of-house operations as needed
• Ensure an exceptional guest experience and resolve guest concerns promptly and professionally
• Manage financial performance, including sales, labor, and food cost control
• Analyze operational and financial data to support decision-making and improve performance
• Perform or oversee opening and closing procedures, including cash handling and reporting
• Ensure compliance with company policies and all applicable federal, state, and local laws
• Maintain high standards of food safety, sanitation, and cleanliness
• Oversee inventory management, ordering, and cost control processes
• Maintain an active leadership presence and foster a positive, accountable, and high-performing team culture

Skills

Restaurant management

Leadership

Strategic planning

Budgeting

Customer service

Job description

Sizzling Platter LLC in Cincinnati, OH is seeking a General Manager to lead operations, drive restaurant performance, and deliver exceptional guest experiences. You will oversee daily operations, staffing, training, budgeting, and compliance with brand standards.

The role requires proven restaurant management experience, strong leadership and communication skills, financial acumen to control costs, and the ability to thrive in a fast-paced, high-volume environment.