Restaurant Operations Lead - Guest Experience & Profit

Focused Management Experts Inc

Urbana (OH)

On-site

USD 18,000 - 22,000

Full time

2 days ago

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Job summary

Burger King in Urbana, OH is hiring an Assistant Manager to lead daily restaurant operations, focusing on profitability, guest service, and people development. You will supervise 20–45 hourly staff, support the RGM, and ensure fast, accurate service with high standards.

Open availability, weekends, and holidays are required to maintain smooth operations. The AM role emphasizes inventory control, cash handling, vendor interaction, and adherence to brand standards while developing leadership

Qualifications

Must be at least eighteen (18) years of age.
High School Diploma or GED required, 2 years of college preferred.
1-2 years of quickservice restaurant experience, management preferred.
Some understanding of P&L interpretation and management to influence profitability.
Demonstrated leadership skills.
Demonstrated understanding of guest service principles.
Available to work evenings, weekends, and holidays.
Ability to work long and/or irregular shifts as needed.

Responsibilities

Profitability: Manage inventory costs and perform regular inventory checks.
Guest: Lead staff to deliver fast, friendly service; de-escalate customer issues.
People: Coach shifts, develop leadership; support growth for team.
Operations: Ensure product prep and service meet brand standards; supervise equipment checks.