Burger King Assistant Manager - Urbana

ADP, Inc.; Urbana (OH); On-site; USD 18,000 - 22,000; Full time

Job summary

Burger King in Urbana, OH is seeking an Assistant Manager to lead daily restaurant operations, drive profitability, and deliver guest-focused service. The AM supports the Restaurant General Manager and oversees a team of 20–45 hourly workers.

Open availability to cover opens, closes, weekends and holidays is required. Candidates should have a High School Diploma or GED and 1–2 years of quick-service management experience.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick-service restaurant experience; management experience preferred.
• Some understanding of P&L interpretation and management to influence profitability.
• Demonstrated leadership skills and guest service principles.
• Available to work evenings, weekends and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Manages inventory costs and conducts regular inventory inspections.
• Places and receives inventory truck orders.
• Maintains an asset list and ensures asset tracking.
• Ensures preventative maintenance and coordinates with vendors.
• Upholds cash control and security procedures.
• Motivates and directs team to deliver fast, friendly service.
• Uses de-escalation techniques to maintain guest satisfaction.
• Coaches shifts and crew on customer conversations.
• Develops staff to improve restaurant performance.
• Directs prep and delivery within speed of service guidelines.
• Ensures compliance with brand standards.
• Performs shift supervisor duties when needed.

Skills

Leadership

Guest service

P&L understanding

De-escalation

Team coaching

Availability

Management experience

Education

High School Diploma or GED

College coursework (2 years)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Asst Mgr Urbana, OH, US

2 days ago Requisition ID: 1035

Salary Range: $13.00 To $16.00 Hourly

About Burger King

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Assistant Managers are expected to have open availability to include opens, closes, weekends, and holidays.

Summary Of Responsibilities:

Profitability-

• Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections.
• Places and receives inventory truck orders.
• Maintains and regularly monitors a list of all restaurant assets.
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required.
• Ensures that the restaurant follows all cash control and security procedures (e.g.safe counting, cash drawers).

Guest-

• Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility.
• Demonstrated proper de-escalation techniques to provide top tier service.
• Coaches Shift Supervisors and Crew Members on how to handle customer conversations.

People-

• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance.
• Assistant Managers are expected to be committed to growth, both for their team and themselves. Active participation between above-restaurant leadership and AM are expected to develop Leadership Development Plans.

Operations-

• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Ensures that the restaurant upholds operational and brand standards.
• Completes equipment checklists to ensure basic cleaning is done. Adds items to list as necessary and communicates goals to Shift Supervisors and team.
• Performs duties of Hourly ShiftSupervisorwhen necessary.

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quickservice restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management to influence profitability
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant