Restaurant Operations Lead: Guest Experience & Growth

Efficientapply; Springtown (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Jack in the Box in Springtown, TX is seeking a leader to oversee restaurant operations in the Restaurant Manager's absence. You will apply Service Profit Chain principles to drive sales, quality, and compliance with brand standards.

You will recruit, train, evaluate staff, and ensure a clean, safe, and welcoming dining environment while maintaining costs and adherence to policies. This role requires hands-on leadership and a commitment to exceptional guest service.

Qualifications

• Leads recruitment, training, development, and evaluation of restaurant staff.
• Ensures compliance with policies and regulatory requirements.
• Delivers excellent internal and external service to support brand promise.

Responsibilities

• Ensure daily operations align with Service Profit Chain and brand standards.
• Train and monitor staff to deliver exceptional guest service and food quality.
• Analyze operational and financial performance and adjust as needed.

Skills

Staff management

Training & development

Guest service

Job description

Jack in the Box in Springtown, TX is seeking a leader to oversee restaurant operations in the Restaurant Manager's absence. You will apply Service Profit Chain principles to drive sales, quality, and compliance with brand standards.

You will recruit, train, evaluate staff, and ensure a clean, safe, and welcoming dining environment while maintaining costs and adherence to policies. This role requires hands-on leadership and a commitment to exceptional guest service.