Restaurant Operations Lead & Guest Experience

Vitality Bowls - Willow Glen, CA; San Jose (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

A local health food franchise is seeking a team leader to manage operations during shifts and ensure excellent customer satisfaction. Responsibilities include leading the team, managing inventory, and training new staff while adhering to safety and health standards. Ideal candidates possess strong leadership skills, excellent customer service capabilities, and the ability to handle cash and POS systems. Previous restaurant experience is preferred, and food certification is required.

Qualifications

• Food certified.
• Basic computer handling, POS system, cash and credit card processing.
• Able to stand for long periods and lift heavy boxes.
• Positive attitude and teamwork.

Responsibilities

• Act as manager when needed and manage shifts.
• Lead team ensuring quality food service.
• Handle customer inquiries and complaints.
• Assist in inventory management and ordering.

Skills

Customer service

Leadership

Organizational skills

Communication

Tools

POS system

Job description

A local health food franchise is seeking a team leader to manage operations during shifts and ensure excellent customer satisfaction. Responsibilities include leading the team, managing inventory, and training new staff while adhering to safety and health standards. Ideal candidates possess strong leadership skills, excellent customer service capabilities, and the ability to handle cash and POS systems. Previous restaurant experience is preferred, and food certification is required.