Restaurant Operations Lead: Guest Experience

Hilton; Mystic (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Team Member discount travel program

Job summary

Hilton Mystic is seeking a dedicated Restaurant Supervisor to oversee daily restaurant operations in Mystic, CT. You will ensure excellent guest service and smooth workflow among staff to deliver a memorable dining experience.

Responsibilities include supervising staff, training teammates, monitoring guest satisfaction, managing inventory, and ensuring health and safety regulations are followed in a fast-paced setting.

Qualifications

• Leadership and team-building experience.
• Strong communication and interpersonal abilities.
• Ability to handle multiple tasks in a fast-paced setting.
• Knowledge of health and safety regulations in food service.

Responsibilities

• Supervise and coordinate restaurant staff for quality service and efficiency.
• Train, mentor, and support team to maintain standards.
• Monitor guest satisfaction and promptly address issues.
• Assist with inventory management and ordering of supplies.

Skills

Leadership

Team-building

Communication

Multitasking

Fast-paced environment

Health and safety knowledge

Job description

Hilton Mystic is seeking a dedicated Restaurant Supervisor to oversee daily restaurant operations in Mystic, CT. You will ensure excellent guest service and smooth workflow among staff to deliver a memorable dining experience.

Responsibilities include supervising staff, training teammates, monitoring guest satisfaction, managing inventory, and ensuring health and safety regulations are followed in a fast-paced setting.