Restaurant Operations Supervisor - Guest Experience

Mystic Lake Casino; Prior Lake (MN); Sur place; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Life insurance

Disability insurance

Onsite medical clinics

401(k) retirement plan

Paid time off

Wellness programs

Discounts (childcare, fuel, bus passes

Fitness membership

Free uniforms

Free uniform cleaning

Tuition reimbursement

Résumé du poste

Mystic Lake Casino is seeking an Assistant Restaurant Manager to lead staff in a fast-paced dining environment. You will ensure guest satisfaction, support operations, and cover restaurant manager duties when needed.

You will mentor team members, coordinate with culinary staff, and manage scheduling to maintain service levels while upholding safety standards. Competitive benefits and growth opportunities are included.

Qualifications

• Minimum 3+ years in restaurant roles or education equivalent.
• 2+ years indirect people leadership or 1+ year direct leadership experience.
• Certified Food Service Manager or ability to obtain within 1 year.

Responsabilités

• Handle guest concerns promptly and professionally.
• Coach team members to deliver excellent service.
• Coordinate with culinary team to maintain high food quality and presentation.
• Oversee scheduling, staffing, and resource allocation during peak times.
• Ensure compliance with health, safety, and sanitation guidelines.

Connaissances

Guest service

Team leadership

Communication

Problem solving

Formation

Post-high school restaurant education

Description du poste

Mystic Lake Casino is seeking an Assistant Restaurant Manager to lead staff in a fast-paced dining environment. You will ensure guest satisfaction, support operations, and cover restaurant manager duties when needed.

You will mentor team members, coordinate with culinary staff, and manage scheduling to maintain service levels while upholding safety standards. Competitive benefits and growth opportunities are included.