Restaurant Operations Lead — Guest Experience

Gaylord Hotels; Grapevine (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Gaylord Hotels in Grapevine, TX is seeking an entry-level management professional to assist daily operations in Restaurants/Bars and Room Service. You will help with menu planning, maintain sanitation standards, and supervise staff during peak meal periods.

The role emphasizes guest and employee satisfaction while staying within operating budgets and ensuring compliance with standards and legal obligations. It offers growth opportunities within a global brand.

Qualifications

• High school diploma or GED required; 3 years experience in food & beverage or related area.
• Alternative: 2-year degree with 1 year experience in F&B or related area.

Responsibilities

• Assist in management of Restaurant Team and daily shift operations.
• Supervise restaurant and related areas in the absence of directors or managers.
• Ensure guest satisfaction and compliance with budgets and standards.
• Provide coaching and feedback to staff to meet performance expectations.

Education

High school diploma or GED

2-year degree in Food Service/Hotel Management or related

Job description

Gaylord Hotels in Grapevine, TX is seeking an entry-level management professional to assist daily operations in Restaurants/Bars and Room Service. You will help with menu planning, maintain sanitation standards, and supervise staff during peak meal periods.

The role emphasizes guest and employee satisfaction while staying within operating budgets and ensuring compliance with standards and legal obligations. It offers growth opportunities within a global brand.