Restaurant Operations Lead - Growth & Guest Experience

Bruceton Farm Service, Inc.; Clarksburg (WV); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Tim Hortons in Wilsonburg, WV seeks an Assistant Manager to help oversee restaurant operations and ensure outstanding guest experiences. You will assist in recruiting, training and developing staff, maintaining safety standards and delivering strong sales performance.

The role supports scheduling, inventory control, and adherence to Tim Hortons standards across all shifts, including handling guest concerns and fostering a team-ready environment.

Qualifications

• Assists in recruiting, training and developing team members.
• Delivers ongoing performance feedback and reviews.
• Coordinates with shifts to maintain guest experience and operations.

Responsibilities

• Assists in managing restaurant operations to meet Tim Hortons standards.
• Supports scheduling to ensure adequate coverage across shifts.
• Helps in maintaining health, safety and security procedures.
• Resolves guest complaints and supports incentive programs.
• Manages cost controls and daily cash procedures.
• Ensures high standards of cleanliness and guest experience.

Skills

People management

Job description

Tim Hortons in Wilsonburg, WV seeks an Assistant Manager to help oversee restaurant operations and ensure outstanding guest experiences. You will assist in recruiting, training and developing staff, maintaining safety standards and delivering strong sales performance.

The role supports scheduling, inventory control, and adherence to Tim Hortons standards across all shifts, including handling guest concerns and fostering a team-ready environment.