Restaurant Operations Lead (Front & Back‑of‑House)

University of Oklahoma; Norman (OK); On-site; USD 25,000 - 36,000; Full time

Job summary

The University of Oklahoma seeks a Restaurant Operations Supervisor to oversee day-to-day dining services, including cash handling, payroll, and staff supervision. You will manage front- and back-of-house teams, ensuring smooth service, quality, and compliance with food-safety standards.

You will hire, train, coach, and evaluate staff, align operations with OU Food Services expectations, and support exceptional guest experiences during peak events and regular hours.

Qualifications

• Bachelor's degree required.
• Minimum 4 years in food service and restaurant supervision.
• Experience supervising front- and back-of-house staff.
• Willingness to work overtime and event days.

Responsibilities

• Oversee day-to-day restaurant operations including cash reporting and payroll.
• Schedule staff and supervise shifts across front- and back-of-house.
• Hiring, training, coaching, and performance evaluations.
• Ensure adherence to policies and deliver positive dining experience.

Skills

Food service supervision

Staff supervision

Hospitality operations

Cash handling

Education

Bachelor's degree

Job description

The University of Oklahoma seeks a Restaurant Operations Supervisor to oversee day-to-day dining services, including cash handling, payroll, and staff supervision. You will manage front- and back-of-house teams, ensuring smooth service, quality, and compliance with food-safety standards.

You will hire, train, coach, and evaluate staff, align operations with OU Food Services expectations, and support exceptional guest experiences during peak events and regular hours.