Restaurant Operations Lead — Fast-Paced Service Coach

PMG Carolinas, LLC; Hampstead (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

PMG Carolinas, LLC operates Subway restaurants and seeks a dedicated Subway Manager to lead day-to-day operations, supervise staff, ensure food quality, and manage scheduling in a fast-paced setting.

The role requires strong customer service, cash handling, and the ability to train and coach employees while maintaining safety and company policies. Training will be provided to develop leadership and operational excellence.

Qualifications

• Customer service experience in restaurant, retail, hospitality or similar.
• Ability to supervise staff and manage tasks in a fast-paced environment.
• Basic math and cash-handling accuracy.
• Willingness to obtain Serve Safe certification if required.

Responsibilities

• Greet customers and ensure an exceptional experience.
• Operate cash register and manage cash handling, records, and paperwork.
• Uphold food safety standards during preparation and service.
• Train, coach, and manage staff performance.
• Recruitment and staff scheduling.
• Ensure compliance with Subway and PMG standards.

Skills

Customer service

Team leadership

Cash handling

Scheduling

Training/coaching

Communication

Flexibility

Education

High school diploma or GED

Tools

POS system

Computer skills

Job description

PMG Carolinas, LLC operates Subway restaurants and seeks a dedicated Subway Manager to lead day-to-day operations, supervise staff, ensure food quality, and manage scheduling in a fast-paced setting.

The role requires strong customer service, cash handling, and the ability to train and coach employees while maintaining safety and company policies. Training will be provided to develop leadership and operational excellence.