Restaurant Operations Lead - Assistant Manager

fogo; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Pet Insurance

Voluntary Benefits

Job summary

Fogo de Chão in Baltimore is seeking a Restaurant Assistant Manager to lead dining room operations and champion guest satisfaction. You will supervise teammates, manage reservations with GuestBridge/OpenTable, ensure food-handler certifications, and drive inventory and forecasting to hit targets.

The role requires 5 years in restaurant ops with churrasco knowledge preferred; a high school diploma is required, with a bachelor’s degree desirable. Competitive benefits apply for full-time staff.

Qualifications

• 5 years restaurant operations experience.
• 3 years churrasco and churrascaria knowledge preferred.
• High School Diploma or equivalent; Bachelor’s desirable.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure all employees have unexpired food handler certifications.
• Promote a Culture of Recognition and guest satisfaction.
• Manage inventory, forecasting and target setting.
• Promote EcoSure program management and action plan.
• Communicate and enforce safety policies and procedures.
• Ensure guest and team member safety and experience.

Skills

Guest Service

Team Leadership

Decision Making

Planning & Organizing

Communication

Conflict Resolution

Education

High School Diploma

Bachelors in Hotel/Restaurant Management

Tools

Aloha POS

Hotschedules

Workday

GuestBridge

MenuLink

Microsoft Office

Job description

Fogo de Chão in Baltimore is seeking a Restaurant Assistant Manager to lead dining room operations and champion guest satisfaction. You will supervise teammates, manage reservations with GuestBridge/OpenTable, ensure food-handler certifications, and drive inventory and forecasting to hit targets.

The role requires 5 years in restaurant ops with churrasco knowledge preferred; a high school diploma is required, with a bachelor’s degree desirable. Competitive benefits apply for full-time staff.