Restaurant Assistant Manager - Guest Experience Leader

Fogo de Chão; Houston (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Short-Term Disability

Voluntary Benefits

Job summary

Fogo de Chão in Houston, TX seeks a Restaurant Assistant Manager responsible for directing daily operations, supervising team members, and ensuring guest satisfaction in a high-volume churrasco concept.

You will use GuestBridge/OpenTable for reservations, maintain food-handler certifications, manage inventory and forecasting, and lead by OZ Principle while promoting safety and quality.

Qualifications

• 5 years restaurant operations, and 3 years churrasco and churrascaria knowledge preferred.
• High School Diploma or equivalent is required.
• Bachelor’s degree in hotel/restaurant management is desirable.
• Combination of experience and education will be considered.
• Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure all employees have completed and hold unexpired food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Responsible for inventory, forecasting and setting targets.
• Promote EcoSure program management and action plan.
• Ensure safety policies and procedures are communicated and adhered to.
• Ensure guest and team member safety.
• Ensure guest satisfaction with experience.

Skills

Restaurant operations

Team leadership

Guest service

Forecasting

Safety compliance

Coaching & development

Education

High School Diploma

Bachelor’s in hotel/restaurant management (desirable)

Tools

Aloha POS

GuestBridge

OpenTable

Workday

Job description

Fogo de Chão in Houston, TX seeks a Restaurant Assistant Manager responsible for directing daily operations, supervising team members, and ensuring guest satisfaction in a high-volume churrasco concept.

You will use GuestBridge/OpenTable for reservations, maintain food-handler certifications, manage inventory and forecasting, and lead by OZ Principle while promoting safety and quality.