Back-of-House Operations Leader

Fogo de Chão; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life Insurance

Short-Term Disability

Voluntary Benefits package

Pet Insurance

Job summary

Fogo de Chão in Baltimore, MD is hiring a Restaurant Assistant Manager to lead and develop a skilled restaurant team while ensuring outstanding guest service.

You will oversee reservations, staffing, inventory, safety, and compliance, leveraging tools like GuestBridge/OpenTable and Aloha POS to optimize operations.

This role offers a competitive salary of $60,000–$80,000 plus benefits and opportunities for professional growth.

Qualifications

• 5 years in restaurant operations, with churrasco knowledge preferred.
• High School Diploma required; Bachelor's in hospitality desirable.
• Proficient in food planning, sanitation, policy adherence, personnel management and reporting.
• Occasional travel may be required.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain staff.
• Use GuestBridge/OpenTable to manage reservations and wait times.
• Ensure staff hold unexpired food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve concerns.
• Manage inventory, forecasting and targets.
• Promote EcoSure program management and action plans.
• Ensure safety policies are communicated and followed.

Skills

Guest Service

Team Leadership

Coaching & Development

Planning & Organizing

Decisive Judgment

Adaptability

Resilience

Problem Solving

Communication

Education

High School Diploma or equivalent

Bachelor's degree in hotel/restaurant management

Tools

Microsoft Office

Aloha POS

Hotschedules

Workday

GuestBridge

MenuLink

Job description

Fogo de Chão in Baltimore, MD is hiring a Restaurant Assistant Manager to lead and develop a skilled restaurant team while ensuring outstanding guest service.

You will oversee reservations, staffing, inventory, safety, and compliance, leveraging tools like GuestBridge/OpenTable and Aloha POS to optimize operations.

This role offers a competitive salary of $60,000–$80,000 plus benefits and opportunities for professional growth.