Restaurant Assistant Manager - Churrasco & Guest Experience

Fogo de Chão; Seattle (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Pet Insurance

Job summary

Fogo de Chão in Seattle is seeking a Restaurant Assistant Manager to lead the dining team, oversee reservations with GuestBridge/OpenTable, and ensure exceptional guest experiences. This role emphasizes staff development, safety, and efficiency in a high-volume churrasco environment.

Ideal candidates bring 5+ years in restaurant operations, 3+ years of churrasco knowledge, and a High School Diploma or equivalent (Bachelor’s preferred).

Qualifications

• 5 years restaurant operations experience.
• 3 years churrasco and churrascaria cuisine knowledge preferred.
• High School Diploma or equivalent required; Bachelor’s degree in hotel/restaurant management desirable.
• Proficient in food planning, purchasing, sanitation, security, policies and procedures, personnel management and reporting.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure all employees have unexpired food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Responsible for inventory, forecasting and setting targets.
• Promote EcoSure program management and action plan.
• Ensure safety policies and procedures are communicated and adhered to.
• Ensure guest and team member safety.
• Ensure guest satisfaction with experience.

Skills

Restaurant operations

Churrasco knowledge

People management

Customer service

Education

High School Diploma or equivalent

Bachelor’s degree in hotel/restaurant management

Tools

Microsoft Office

Aloha POS

Hotschedules

Workday

GuestBridge

MenuLink

Job description

Fogo de Chão in Seattle is seeking a Restaurant Assistant Manager to lead the dining team, oversee reservations with GuestBridge/OpenTable, and ensure exceptional guest experiences. This role emphasizes staff development, safety, and efficiency in a high-volume churrasco environment.

Ideal candidates bring 5+ years in restaurant operations, 3+ years of churrasco knowledge, and a High School Diploma or equivalent (Bachelor’s preferred).