Restaurant Ops Manager - Churrasco & Guest Experience

Fogo de Chão; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Pet Insurance

Voluntary Benefits

Job summary

Fogo de Chão in Raleigh seeks an experienced Restaurant Assistant Manager to lead daily operations and ensure an exceptional guest experience. You will supervise the restaurant team, oversee reservations, enforce safety and sanitation standards, and drive inventory, forecasting, and target setting to meet business goals.

The role requires 5 years in restaurant operations with 3 years in churrasco/churrascaria knowledge, a high school diploma or equivalent, and a bachelor’s degree in

Qualifications

• 5 years of restaurant operations experience; 3 years churrasco/churrascaria knowledge preferred.
• High School Diploma or equivalent; Bachelor’s degree in hotel/restaurant management desirable.
• Proficient in food planning, sanitation, and reports; occasional travel may be required.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure all employees have completed and hold unexpired food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Responsible for inventory, forecasting and setting targets.
• Promote EcoSure program management and action plan.
• Ensure safety policies and procedures are communicated and adhered to.
• Ensure guest and team member safety.
• Ensure guest satisfaction with experience.

Skills

Restaurant Operations

Team Leadership

Guest Service

Inventory Management

Forecasting

Safety Compliance

Education

Bachelor’s degree in hotel/restaurant management

High School Diploma or equivalent

Job description

Fogo de Chão in Raleigh seeks an experienced Restaurant Assistant Manager to lead daily operations and ensure an exceptional guest experience. You will supervise the restaurant team, oversee reservations, enforce safety and sanitation standards, and drive inventory, forecasting, and target setting to meet business goals.

The role requires 5 years in restaurant operations with 3 years in churrasco/churrascaria knowledge, a high school diploma or equivalent, and a bachelor’s degree in